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MEGUIAR’S KE PRIVACY POLICY

Welcome to the Meguiar’s online community at www.meguiars.co.ke. We are careful to protect your personal information and rights to privacy

Upon visiting our site www.meguiars.co.ke your personal information will be collected to facilitate a seamless experience in your shopping experience. This document highlights the information we collect, how we use it and your rights in relation to it.

It’s of utmost importance that you read this document carefully

1. User Information Collected

Personal information disclosed to us We collect personal information that you voluntarily give us either by registering on our site or making enquiries about our products and/or services. The personal information gathered may include the following:

• Personal information you provide: We collect names, email addresses, phone numbers, usernames, passwords, billing & shipping addresses etc.

• Payment data: We collect payment data for any purchases made i.e., debit/credit card numbers, M-PESA numbers etc.

Information automatically collected

We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website.

2. How Your Information is Used

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

✓ To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.

✓ To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

✓ To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. 

✓ To protect our services. We may use your information as part of our efforts to keep our website safe and secure (i.e., for fraud monitoring and prevention).

✓ To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

✓ To fulfil and manage your orders. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the website.

✓ To respond to user enquiries/offer support to users. We may use your information to respond to your enquiries and solve any potential issues you might have with the use of our Services.

✓ To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for marketing purposes, if this is in accordance with your marketing preferences i.e., email marketing.

✓ Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

✓ To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements in connection with our contract.

3. Information Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if your data if you have given us specific consent to use your personal information for a specific purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order.

• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

4. Information Storage Duration

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (e.g., because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further it from any further processing until deletion is possible.

5. Information Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

6. Privacy Rights

You may review, change, or terminate your account at any time.

7. Privacy Notice Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contacting Us Regarding This Notice

If you have questions or comments about this notice, you may email us at meguiars@wpea.co.ke